Returns & Exchanges

At Alfresco Emporium, we want you to love every piece you choose for your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer care team or visit our online portal with your order number and email address to request a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship to Emporium

  Affix the provided shipping label to your parcel and drop it off at any authorized postage location or schedule a courier collection.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned homewares, we will process your refund or exchange within 5-7 business days to your original payment method.